ICF Cargo Forum

22nd Edition | 19 - 21 March, 2024 | The Athenee Hotel, Bangkok

About IBS Software Cargo Forum

IBS has always remained committed to air cargo business and continues to invest into iCargo, its flagship product for the management of air cargo business of airlines and handlers. 38 global airlines and handlers have deployed iCargo for the end-to-end management of all facets of their air cargo business from sales, operations, handling, ULD, mail, revenue accounting and revenue management. The iCargo community of global airlines and handlers is representative of the global scope and scale of the product that IBS has built from scratch and continue to maintain to world-leading industry and software standards.

IBS Cargo Forum (ICF) is the key event where global leaders of customer airlines and handlers converge once every six months to discuss and take steps towards the progress of the iCargo Community. Started in 2012, the event has been running successfully with 19 face-to-face events globally and two virtual editions during the pandemic years.

The 22nd edition of ICF will be happening in Bangkok from the 19th to 21st, March 2024. The Athenee Hotel, Bangkok, would host the event for three days that will see business and technology leaders brainstorm on topics that are relevant for tackling the “now” without losing focus on the future. IBS will also be showcasing the on-going product investments that would provide every customer with the right iCargo tools to be successful in their air cargo business. Join us for the 22nd edition of IBS Cargo Forum at The Athenee Hotel, Bangkok, from 19th to 21st March 2024.

Please register below to attend

Why Attend

A different perspective

Listen to new and diverse perspective from business leaders and technologists on the increasing role of technology in delivering positive outcome for the air cargo industry.

What iCargo offers

IBS showcases our continuing investments in developing advanced digital tools and capabilities in iCargo to help you become more competitive and successful.

Co-create value

Influence and benefit by setting the future direction of the iCargo product roadmap and co-create value with the iCargo customer community


Day 1 - 19th March 2024

08:30 - 10:30 Strategy Group Meeting

11:00 | Event start

11:00 - 11:20 Welcome Address and Business Update

Ashok Rajan, Senior Vice President and Head, Cargo & Logistics Solutions LOB, IBS Software

11:20 - 11:30 ICF Chairman's address

Guillaume Crozier, SVP, Cargo UAE and Cargo Strategy, dnata

11:30 - 12:00 Keynote Address

V K Mathews, Executive Chairman, IBS Group

12:00 - 12:20iCargo Product Update

Radhesh Menon, Vice President & Head of Product Strategy, Cargo, IBS Software

12:20 - 12:50 Panel Discussion

12:50 - 13:50 | Lunch

13:50 - 14:20Customer Update

Brian Hodges, Director Of Customer Insights, Product & Engagement at American Airlines Cargo

14:20 - 14:50 Customer Update

Chris Bohn, Project Manager, Digital Commercial Cargo, Air France - KLM

14:50 - 15:20 | Coffee Break

15:20 - 15:50 IBS and Singapore Airlines Cargo - Cargo OneRecord PoC update

Nazim Ros, Manager Cargo Industry Affairs - Singapore Airlines Cargo,
Ajith Pancily, Manager Special Initiatives, Cargo & Logistics Solutions, IBS Software

15:50 - 16:20 Industry Speaker

Aneta Klosek, Global Director – Market Planning, Trade Compliance at Lexis Nexis Risk Solutions

16:20 - 16:35 Close of Day 1 & ICF Group Photo

Ashok Rajan, Senior Vice President and Head, Cargo & Logistics Solutions LOB, IBS Software

19:00 - 23:00 | Cocktail and Gala dinner, @ The Athenee


The Athenee Hotel, Bangkok

Pathum Wan, Bangkok 10330, Thailand