IBS Software has always remained committed to air cargo business and continues to invest into iCargo, its flagship product for the management of air cargo business of airlines and ground handlers. 40+ global airlines and ground handlers have deployed iCargo for the end-to-end management of all facets of their air cargo business from sales, operations, handling, ULD, mail, revenue accounting and revenue management. Today, the iCargo community of global airlines and handlers is representative of the global scope and scale of the product that IBS has built from scratch and continues to maintain to world-leading industry and software standards.
IBS Software Cargo Forum (ICF) is a marquee event instituted by IBS Software, where global leaders of customer airlines and ground handlers (GHA) converge once every six months to discuss, decide and take firm action towards the progress of the iCargo Community. From modest beginning with 12 customers and 60 conference attendees in 2012, the event has scaled to include 40 customers and over 220 attendees in the last edition that concluded in New Delhi in November 2025.
The 26th edition of ICF will be happening in Istanbul, Turkey from 10th to 12th November 2026. Hilton Bomonti, Istanbul would host the event for three days that will see business and technology leaders from global air cargo businesses brainstorm on topics that are relevant for tackling the “now” and layout the roadmap for the future. The event would showcase the on-going product investments and developments of iCargo capabilities/ tools and is a great place to network with and listen to speakers from leading global airlines/GHA’s, technologists, key industry stakeholders, customs and other regulatory authorities who are shaping the future of the global air cargo business.
Why Attend
Insights. Influence. Impact.
Why Leaders Choose ICF
A different perspective
Listen to new and diverse perspectives from business leaders and technologists on the increasing role of technology in delivering positive outcome for the air cargo industry.
Diverse Insights
Tech Trends
Strategic Outlook
What iCargo offers
IBS Software showcases our continuing investments in developing advanced digital tools and capabilities in iCargo to help you become more competitive and successful.
Digital Excellence
Operational Agility
Competitive Edge
Co-create value
Influence and benefit by setting the future direction of the iCargo product roadmap and co-create value with the iCargo customer community.
Shared Innovation
Product Influence
Community Power
Agenda
14:00 - 14:10 26th ICF Welcome Address
Radhesh Menon, VP & Head, Cargo & Logistics Solutions, IBS Software
14:10 - 14:40 Product Strategy and Roadmap
Deepu Stephen Thomas - General Manager - Product Management, Cargo & Logistics Solutions, IBS Software
Vinod Krishna - General Manager - Product Management, Cargo & Logistics Solutions, IBS Software
14:40 - 14:50 ICF Chairman's Address
Kunal Bhatt, Head of Value Stream - Cargo, Delivery and Innovation, Etihad Cargo
14:50 - 15:10 Digital Cargo-Time to Scale
Jonathan Parkinson - Head of Cargo Digitalization, IATA
15:10 - 15:40 Coffee Break
15:40 - 16:25Agentic AI in Air Cargo - IBS Strategy, Roadmap, Product Demo
Abha Dogra - Chief Product Officer, IBS Software
Vinod Krishna - General Manager, Product Management, Cargo & Logistics Solutions, IBS Software
16:25 - 16:451R - Concept to Reality - Lufthansa Cargo - One Record Implementation and Future Plans
Amador Gonzalez Rodriguez - Head of Global Handling IT, Lufthansa Cargo
Ajith Pancily, Lead Product Manager - Special Initiatives, Cargo & Logistics Solutions, IBS Software
16:45 - 17:00ICF Group Photo
18:30 - 21:30Cocktails and Dinner
@ Hilton Bomonti
09:30 - 10:00 Industry Update
Sony Joseph, Lead Product Manager, Cargo & Logistics Solutions, IBS Software
10:00 - 11:00 1R Working Group
Ajith Pancily, Lead Product Manager - Special Initiatives, Cargo & Logistics Solutions, IBS Software
Sony Joseph, Lead Product Manager, Cargo & Logistics Solutions, IBS Software
11:00 - 11:30 Coffee Break
11:30 - 12:30 Operational Excellence Working Group
Suvidha Gurjar, Lead Product Manager, Cargo & Logistics Solutions, IBS Software
13:00 -14:00 Lunch Break
14:00 - 15:30 ICO WG - Sales & Commercial
Manoj Ajaykumar - Lead Product Consultant, Cargo & Logistics Solutions, IBS Software
Sruthi Mudrika - Senior Product Consultant, Cargo & Logistics Solutions, IBS Software
14:00 - 15:30 ICO WG - Ops & CTO
Vijesh VK - Lead Product Manager, Cargo & Logistics Solutions, IBS Software
Nishan Thomas - Principal Product Consultant, Cargo & Logistics Solutions, IBS Software
Ida Varghese - Product Consultant, Cargo & Logistics Solutions, IBS Software
14:00 - 15:30 ICO WG - Rev Accounting
Tobin George - Lead Product Manager, Cargo & Logistics Solutions, IBS Software
Vishnu Narayanan - Lead Product Consultant, Cargo & Logistics Solutions, IBS Software
14:00 - 15:30 ICO WG - Air Mail & Customs
Sony Joseph, Lead Product Manager, Cargo, IBS Software
Ajith Pancily, Manager - Special Initiatives, Cargo & Logisitics Solutions, IBS Software
15:30 - 16:00 Coffee Break
16:00 - 17:00 ICO WG - Sales & Commercial
Manoj Ajaykumar - Lead Product Consultant, Cargo & Logistics Solutions, IBS Software
Sruthi Mudrika - Senior Product Consultant, Cargo & Logistics Solutions, IBS Software
16:00 - 17:00 ICO WG - Ops & CTO
Vijesh VK - Lead Product Manager, Cargo & Logistics Solutions, IBS Software
Nishan Thomas - Principal Product Consultant, Cargo & Logistics Solutions, IBS Software
Ida Varghese - Product Consultant, Cargo & Logistics Solutions, IBS Software
16:00 - 17:00 ICO WG - Rev Accounting
Tobin George - Lead Product Manager, Cargo & Logistics Solutions, IBS Software
Vishnu Narayanan - Lead Product Consultant, Cargo & Logistics Solutions, IBS Software
16:00 - 17:00 ICO WG - Air Mail & Customs
Sony Joseph, Lead Product Manager, Cargo & Logistics Solutions, IBS Software
Ansal Mohammed - Product Consultant, Cargo & Logistics Solutions, IBS Software
09:00 - 10:30 ICO WG - Sales & Commercial
Manoj Ajaykumar - Lead Product Consultant, Cargo & Logistics Solutions, IBS Software
Sruthi Mudrika - Senior Product Consultant, Cargo & Logistics Solutions, IBS Software
09:00 - 10:30 ICO WG - Ops & CTO
Vijesh VK - Lead Product Manager, Cargo & Logistics Solutions, IBS Software
Nishan Thomas - Principal Product Consultant, Cargo & Logistics Solutions, IBS Software
Ida Varghese - Product Consultant, Cargo & Logistics Solutions, IBS Software
09:00 - 10:30 ICO WG - Rev Accounting
Tobin George - Lead Product Manager, Cargo & Logistics Solutions, IBS Software
Vishnu Narayanan - Lead Product Consultant, Cargo & Logistics Solutions, IBS Software
10:30 - 11:00 Coffee Break
11:00 - 12:30 ICO WG - Sales & Commercial
Manoj Ajaykumar - Lead Product Consultant, Cargo & Logistics Solutions, IBS Software
Sruthi Mudrika - Senior Product Consultant, Cargo & Logistics Solutions, IBS Software
11:00 - 12:30 ICO WG - Ops & CTO
Vijesh VK - Lead Product Manager, Cargo & Logistics Solutions, IBS Software
Nishan Thomas - Principal Product Consultant, Cargo & Logistics Solutions, IBS Software
Ida Varghese - Product Consultant, Cargo & Logistics Solutions, IBS Software
11:00 - 12:30 ICO WG - Rev Accounting
Tobin George - Lead Product Manager, Cargo & Logistics Solutions, IBS Software
Vishnu Narayanan - Lead Product Consultant, Cargo & Logistics Solutions, IBS Software
Gallery
25th ICF | Nov 2025, New Delhi
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