IBS Software has always remained committed to air cargo business and continues to invest into iCargo, its flagship product for the management of air cargo business of airlines and ground handlers. 40 global airlines and ground handlers have deployed iCargo for the end-to-end management of all facets of their air cargo business from sales, operations, handling, ULD, mail, revenue accounting and revenue management. Today, the iCargo community of global airlines and handlers is representative of the global scope and scale of the product that IBS has built from scratch and continues to maintain to world-leading industry and software standards.

IBS Software Cargo Forum (ICF) is a marquee event instituted by IBS Software, where global leaders of customer airlines and ground handlers (GHA) converge once every six months to discuss, decide and take firm action towards the progress of the iCargo Community. From modest beginning with 12 customers and 60 conference attendees in 2012, the event has scaled to include 40 customers and over 220 attendees in the last edition that concluded in Dubai in April 2025.

The Silver Jubilee edition of ICF will be happening in New Delhi from 30th September to 2nd October 2025. Andaz, by Hyatt, at Aerocity, New Delhi would host the event for three days that will see business and technology leaders from global air cargo businesses brainstorm on topics that are relevant for tackling the “now” and layout the roadmap for the future. The event would showcase the on-going product investments and developments of iCargo capabilities/ tools and is a great place to network with and listen to speakers from leading global airlines/GHA’s, technologists, key industry stakeholders, customs and other regulatory authorities who are shaping the future of the global air cargo business.