IBS Software has always remained committed to air cargo business and continues to invest into iCargo, its flagship product for the management of air cargo business of airlines and ground handlers. 40+ global airlines and ground handlers have deployed iCargo for the end-to-end management of all facets of their air cargo business from sales, operations, handling, ULD, mail, revenue accounting and revenue management. Today, the iCargo community of global airlines and handlers is representative of the global scope and scale of the product that IBS has built from scratch and continues to maintain to world-leading industry and software standards.
IBS Software Cargo Forum (ICF) is a marquee event instituted by IBS Software, where global leaders of customer airlines and ground handlers (GHA) converge once every six months to discuss, decide and take firm action towards the progress of the iCargo Community. From modest beginning with 12 customers and 60 conference attendees in 2012, the event has scaled to include 40 customers and over 220 attendees in the last edition that concluded in New Delhi in November 2025.
The 26th edition of ICF will be happening in Istanbul, Turkey from 10th to 12th November 2026. Hilton Bomonti, Istanbul would host the event for three days that will see business and technology leaders from global air cargo businesses brainstorm on topics that are relevant for tackling the “now” and layout the roadmap for the future. The event would showcase the on-going product investments and developments of iCargo capabilities/ tools and is a great place to network with and listen to speakers from leading global airlines/GHA’s, technologists, key industry stakeholders, customs and other regulatory authorities who are shaping the future of the global air cargo business.
Why Attend
Insights. Influence. Impact.
Why Leaders Choose ICF
A different perspective
Listen to new and diverse perspectives from business leaders and technologists on the increasing role of technology in delivering positive outcome for the air cargo industry.
Diverse Insights
Tech Trends
Strategic Outlook
What iCargo offers
IBS Software showcases our continuing investments in developing advanced digital tools and capabilities in iCargo to help you become more competitive and successful.
Digital Excellence
Operational Agility
Competitive Edge
Co-create value
Influence and benefit by setting the future direction of the iCargo product roadmap and co-create value with the iCargo customer community.
Shared Innovation
Product Influence
Community Power
Agenda
14:00 - 14:20 Welcome Address and Business Update
Radhesh Menon, VP & Head, Cargo & Logistics Solutions, IBS Software
14:20 - 14:30 ICF Chairman's Address
Kunal Bhatt, Head of Value Stream - Cargo, Digital Technology and Innovation, Etihad Cargo
14:30 - 14:50 Guest Speaker
TBD
14:50 - 15:20 Product Strategy and Roadmap
Deepu Stephen Thomas - General Manager - Product Management, Cargo, IBS Software
Vinod Krishna - General Manager - Product Management, Cargo, IBS Software
15:20 - 15:50 Coffee Break
15:50 - 16:10Customer Speaker
TBD
16:10 - 16:30Product Showcase
Radhesh Menon, VP & Head, Cargo & Logistics Solutions, IBS Software
George Varghese - General Manager and Head of AI COE, IBS Software
16:30 - 16:50Product Showcase
Todd Pigeon, VP Sales - PayCargo
ICF Group Photo
09:30 - 11:00 IATA OneRecord Working Group
11:00 - 10:30 Coffee Break
11:30 - 12:30 Operational Excellence
Suvidha Gurjar, Lead Product Manager
13:00 - 14:00 Lunch Break
14:00 -15:30 ICO Working Group
Sales & Commercial
Ops & CTO
Rev Accounting
Mail
15:30 - 16:00 Coffee Break
16:00 - 17:00 ICO Working Group Continues
Sales & Commercial
Ops & CTO
Rev Accounting
Mail
09:00 - 10:30 ICO Working Group
Sales & Commercial
Ops & CTO
Rev Accounting
10:30 - 11:00 Coffee Break
11:00 - 12:00 ICO Working Group Continues
Sales & Commercial
Ops & CTO
Rev Accounting
Gallery
25th ICF | Nov 2025, New Delhi























